- Provide friendly check in and check out at hotel reception.
- Carry out completion of the registration process by retrieving and inputting information from a computer system and confirming the guest's hotel reservation information
- Handle and resolve guest complaints and special requests in a professional manner, ensuring prompt actions at all times
- Handle walk-in, email, phone enquiries, and internet hotel room reservations
- Adhering to all front desk cashiering duties, including proper credit and cash handling policies and procedures
- Co-ordinate/liaise with other departments in all areas of operations: housekeeping, room service, maintenance, reservation
- Perform any other duties as required and directed by the Manager or Management.
Working time - 8.30am - 8.30pm
6 days work ( Inclusive of sunday and Public holiday )
